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Business Administrator / Travel Coordinator

Business Administrator / Travel Coordinator

A bit about us…

Living Learning English is a very well-established, successful English language organisation located in Bristol city centre. With a reputation for high quality courses and customer service, LLE manages a large team of teachers across the UK from its headquarters delivering home tuition Business English courses to senior executives, General and Academic English courses to adults and young learners. In addition, we have a reputable and accredited Educational Guardianship service for international students studying at boarding schools in the UK. The Guardianship service complements our English language homestay course provision and the company employs 12 staff in total at our Head Office in Bristol.

The role

Working as a part of a team the Business Administrator will co-ordinate student travel arrangements and provide administrative support to the Guardianship and Finance teams providing a best in class student experience through excellence in customer service combined with efficient and effective administration.

Person Specification

  • Experience of a high volume of administration and good organisational skills, attention to detail critical

  • Good working knowledge of MS Office (word, excel, outlook), the Internet and working with databases

  • Confident communicator with a professional telephone manner to manage students, teachers, agents, travel companies and their drivers

  • Excellent customer service skills, problem solving and analytical skills

  • Ability to build relationships and trust with students, agents, teachers and travel companies

  • Ability to take initiative, to work independently and in a team

  • Ability to stay calm under pressure

  • Excellent written communication skills

  • Educated to at least A level standard

  • Experience of working in the travel industry, an international company or educational field (desirable)

  • Knowledge and understanding of the needs of international students and safeguarding (desirable)

  • Knowledge of foreign language(s) (desirable)

    Salary in the region of £18,000 depending on qualifications and experience


    Send your CV and a covering letter outlining why you, your skills and experience are a good fit for our organisation to: emma@livingenglish.com

    Closing Date: Friday 12th April, 12pm

    Interviews: 15th and 16th April

    Safer Recruitment: LLE is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment.  LLE operates a safer recruitment policy to help deter candidates who may be unsuitable to work with children and vulnerable adults.  References will be sought from short-listed candidates before interview and questions will ask specifically if there are any reasons why the applicant should not be employed in a position where they have responsibility and access to children and young people aged under 18 years old.  At the interview stage, any gaps in employment will need to be explained satisfactory and proof of qualifications will need to be seen.  If successful for this position, applicants should be aware that they will need to undergo an Enhanced DBS check by the disclosure and baring service before appointment is confirmed.  This position is exempt from the Rehabilitation of offenders Act 1974 and therefore all convictions, cautions, written warnings, bind overs, including those regarded as “spent” must be declared.  It is a criminal offence to provide any false information. 

Business Administrator / Travel Coordinator
Business Administrator / Travel Coordinator

You can learn English outside of the classroom too!

Business Administrator / Travel Coordinator
Accredited by the British Council for the teaching of English in the UK Quality English English UK Member
Education Stars - 2015 Award By Students - Best Language School in England ST Star Awards - Shortlisted 2015 - English Language School Europe El gazette

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