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T: 44 (0) 117 926 9400 E: info@livingenglish.com
Arrival About Us

FAQs

When does the course start?  

Courses are normally from Sunday evening to Saturday morning, although other arrival days may be possible by arrangement. You may book any number of weeks at any time of the year including Christmas. 

What about the teachers?  

All our teachers are carefully selected for their ability to deliver a professional English language course to meet your needs for learning English. Our teachers receive full, on-going support from Living Learning English.  

How do we choose a suitable teacher?  

A good match between teacher and student is the basis of our success in providing homestay English courses. The booking form provides us with information about your English learning needs, location, accommodation and food requirements as well as your interests. From this information we can provide you with a teacher who is available on the dates you have given.  

How is the course planned?  

At the beginning of the course the teacher will plan your course with you following a needs identification analysis. This ensures that the course meets your exact learning needs - no two courses are ever the same! The study plan is reviewed at the end of each week and new targets negotiated.  

Can I bring my husband / wife / child / friend?  

We are very flexible and can offer various combinations of courses. For example a parent may bring a child and share lessons with the teacher or use local child care options whilst the parent is having lessons; or a husband or wife can accompany the person having lessons – just ask! 

How do I get to my teacher’s home?  

From all major airports, there are good bus and / or rail connections to all major cities – we will advise on the nearest airport and bus / train station to your teacher’s home and meet you there. This service is free. Or for a fee, we can meet you at the airport – we will advise on airport transfer fees. 

What sort of clothes should I bring?  

Casual to smart casual is all you’ll need. It’s a good idea to bring a waterproof coat / jacket, a jumper and an umbrella - even in the summer it may rain!. A pair of strong shoes for walking is also useful. 

Can I wash clothes if necessary?  

Yes. All teachers will let you use the household washing machine and you’re also welcome to use the iron if necessary. 

What hours will I be working?  

Depending on the number of lessons you’ve booked, you’ll start at about 9am and work through until lunchtime, with a break for coffee. Twenty five or more hours per week mean further lessons after lunch, until mid-afternoon. 

What about self-study?  

There’s around an hour’s homework each day to follow on from the lessons and to prepare for the next day. We’d also encourage you to read English newspapers or magazines and / or watch TV / listen to the radio, either on your own in your room or with your teacher and family.  

And if I need to contact my office?  

The time in England is an hour behind most of Europe, so there’s usually an opportunity to phone work before lessons start. The coffee break provides another opportunity, and then there’s most of the afternoon available to you as well, if required.  

Can I access emails and the Internet?  

All teachers have email facilities in their homes. Some have a wireless Broadband router that may enable your wireless laptop to access the web.  

Will I be able to use my mobile phone?  

Yes, just make sure that you have a ‘roaming’ facility and then you’ll be able to use your mobile the same as at home. But remember, international calling rates can be quite expensive. By arrangement, you can have your office, family or friends call you on your teacher’s landline.  

Can I smoke?  

Sorry, but all teachers have a 'no smoking inside' policy – however, you’re welcome to smoke outside the house.  

What’s the food like?  

Food in England is now very international and our students often comment on how good the food is in their teacher's home! Please let us know if there is anything you don’t eat or if you have any special dietary requirements.  

What if I become unwell?  

There is a reciprocal arrangement between EU countries, but you should ensure that you have the necessary documentation with you to be able to access the British National Health Service – check with your Department of Health before leaving. We can arrange for you to visit a doctor, or if necessary, for a doctor to home-visit you. 

Living Learning English offers you FREE travel insurance with StudentGuard+. Your insurance policy will be issued with your course booking documents. Cover commences as soon as you leave home on the first day and ends when you reach home on the last day of the trip. To view the travel insurance summary of cover, please see our booking terms.

Is there anything special I should bring?  

Yes - a good dictionary is essential!  

What about money for daily expenses?  

Visa and MasterCard are the most commonly used credit cards and you will be able to withdraw cash in Pounds Sterling from ATMs, as required – there may be a small charge for doing this, or you may be charged interest or exchange commission by your own bank.  

How much will I need? Below you can find information about average costs: 

UK cost of Entertainment  

  • Cinema: £9 
  • Theatre: £25 +  
  • Museum or cultural attraction: £5-£15  
  • Bowling: £10 - £15 
  • Day Membership of private sports club: £15 + 

UK Cost of Food and Drink  

  • Average pub meal: £8 - £12 
  • Average restaurant meal: £20 -£30 
  • Pint of beer: £4 
  • Average bottle of wine: £8 - £15 
  • Average meal for two in mid-priced restaurant: £45  

Don't forget you need to pay all entrance fees etc for excursions for you and your teacher - these are not included in the course fees, except on Young Learners courses.

How do I make a payment?

We have partnered with peerTransfer to make it easier for our payers to send payments from around the world. Whether you are looking to make an online payment or send a bank transfer to Living Learning English, this method of payment is the most secure and efficient way for moving money from your home bank account. To make a payment please visit livingenglish.peertransfer.com

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Accredited by the British Council for the teaching of English in the UK Quality English English UK Member
Education Stars - 2015 Award By Students - Best Language School in England ST Star Awards - Shortlisted 2015 - English Language School Europe